Guide to Customer Satisfaction

The easiest way to lose a customer is to not give them the level of satisfaction that they are used to receiving when dealing with your company.
You have set the bar with your first interaction with the customer, and they will expect at least that level of satisfaction, if not better, on subsequent interactions and purchases with your company.
So maintain a steady level of commitment to the satisfaction you deliver to all your customers, consistently over a period of time.

Customer Satisfaction

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